FAQs

FAQs

Q: Do you take trade-ins?
A: Yes we do, but on a case-by-case basis. It will often depend on a number of factors, including the condition of the item you are trading in, our current inventory, the item you are purchasing, etc.

Q: Do you purchase used equipment?
A: Yes, we occasionally do. Sometimes we will purchase used items, depending on the condition of the item and our current inventory of that item. Please keep in mind that we have to diagnose, thoroughly sanitize and maintain the item before we can resell it, which adds to our cost. This limits what we can offer you for your used items.

Q: Do you file with Insurance companies?
A: No, unfortunately we do not file with Medicare, Medicaid, private insurers, etc. However, we do accept prescriptions from your doctor for the equipment you buy, so that you do not have to pay taxes on the purchase.

Q: Do you provide any sort of financial options; lay away, payment plans, etc?
A: Yes we can, on a case-by-case basis. Although certain conditions may apply, we will certainly try to work with you. Please speak with the store manager for more details.

Q: Are you certified?
A: Yes, we are certified by the Indiana Board of Pharmacy. In addition, our employees routinely go through extensive training on the equipment we sell.